You can return Defected goods (If Any) providing that they are unused. You must contact us via email Info@MedicalPlusInc.Com before returning any items. You must cover all return postage and state clearly your reason for return. If you wish to exchange any goods postage must be paid for the original delivery and the subsequent exchange. Goods must be returned within 14 days of the invoice date, we reserve the right not to accept goods back after this time period. All returned goods must be unused. Postage will not be refunded. We cannot accept responsibility for undelivered or damaged returned goods. Any claims for undelivered or returned goods arriving damaged must be made through the courier that you used to dispatch us.
International orders by UPS/Fedex/USPS are also optional. However, due to different international rates, we will not charge your card any international shipping rates until we send you a shipping price quote and it is accepted by the customer. In most cases, orders ship out within 24-96 hours. However, based on weather conditions, large order volumes, non-stock items or any situations beyond our control this is subject to change. Under these rare situations, please be aware that we will have your order shipped as soon as possible.
Orders are not shipped on weekends & are shipped on the work days of Monday-Friday. Orders that cannot be shipped before Sunday will be held and shipped the following Monday.