FAQ
What are DEHP-free plastisol-coated surgical instruments?
Medical Plus Supplies offers DEHP-free plastisol-coated surgical instruments designed for precision, durability, and reliable performance. Our specialized polymer coatings provide enhanced grip, protective cushioning, and controlled handling without the use of di(2-ethylhexyl) phthalate (DEHP). These instruments are suitable for a range of medical, surgical, and specialty applications, subject to product-specific requirements.
Do you offer OEM and custom surgical instrument manufacturing?
Yes. Medical Plus Supplies supports OEM solutions, private-label manufacturing, custom instrument specifications, and bulk procurement for medical device companies and distributors.
Contact Medical Plus Supplies at info@medicalplusinc.com or call 516-450-0879 to discuss product specifications, bulk orders, and manufacturing requirements.
Do you offer bulk pricing for hospitals and medical distributors?
Yes. We offer volume-based quotations for hospitals, surgical centers, medical distributors, and OEM partners. Contact us for customized pricing.
What is your return policy?
Return eligibility depends on the product, its condition, and the circumstances of purchase. Please review our return policy or contact our team before initiating a return.
Can I request custom coatings, sizes, or instrument designs?
Yes. We support custom instrument configurations, including selected dimensions, finishes, and polymer coating options, subject to manufacturing feasibility and minimum order requirements.
What is the typical lead time for custom or bulk orders?
Standard catalog items usually ship within 3–7 business days. Custom OEM orders, private-label instruments, and large bulk quantities typically require 4–8 weeks depending on complexity, material availability, and order volume. Contact us with your specifications for an accurate production timeline.
Do you ship internationally and offer samples?
Yes. We ship both domestically and internationally. Samples are available for qualified medical facilities, distributors, and OEM partners so you can evaluate quality, coating performance, and handling before placing a larger order. Reach out to info@medicalplusinc.com to request samples or discuss international shipping options.
Are your instruments reusable and compatible with standard sterilization methods?
Yes. Our surgical and electrosurgical instruments are designed for repeated clinical use and are compatible with standard hospital sterilization protocols, including autoclaving (steam sterilization), when proper cleaning and maintenance procedures are followed. Always follow the specific care instructions provided with each instrument.