Refund policy
Our Commitment to Quality
Medical Plus Supplies Inc. stands behind every product we ship. If an item arrives defective or damaged, we will make it right.
Eligibility Requirements
- Returns are accepted for defective or damaged items reported within seven (7) business days of receipt.
- Items must be unused, in their original packaging, and accompanied by valid proof of purchase.
- To protect patient and clinical safety, single-use and sterilized instruments are not eligible for return.
Resolution
Following inspection, approved returns will be replaced or refunded at the company's discretion.
Return Shipping
Customers are responsible for return shipping costs, except where the return results from an error on our part.
Contact Us
For shipping or return inquiries, please contact our Customer Service team:
Email: info@medicalplusinc.com
Phone: (516) 450-0879