Shipping policy

At Medical Plus Supplies Inc., we take pride in delivering high-quality Surgical, Dental, and Electrosurgical Instruments safely and efficiently to our customers worldwide.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Custom or bulk orders may require additional processing time.

Shipping Methods & Delivery

We ship via UPS, FedEx, DHL, and USPS, depending on destination and order size. Delivery times vary by location:

Domestic (U.S.) Orders: 3–7 business days

International Orders: 7–21 business days

You will receive a tracking number once your order has shipped.

Shipping Costs

Shipping costs are calculated at checkout based on weight, dimensions, and destination. International customers are responsible for all customs duties, import taxes, and brokerage fees.

Risk of Loss

Ownership and risk of loss transfer to the buyer once the order is handed over to the carrier.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 business days of delivery so we can assist in filing a claim with the carrier.

Contact

For shipping inquiries, email info@medicalplusinc.com
 or call (516) 450 0879.